Dubai · In-House Maintenance one crew, one contract, one number
AC, plumbing, electrical, handyman, painting — all under one annual maintenance contract or one-off call-out. In-house crew, no referrals.
In-house home services (Prokeep) · Dubai team — +971 4 384 8545 · Insured, vetted technicians · Same-week booking across Dubai.
The problem we solve
Property maintenance in the UAE usually happens the worst way: you Google a handyman at 11pm because the AC stopped, get a quote that's higher because it's late, find the work was sub-contracted, and don't know who to call for the next thing two weeks later when the geyser leaks.
Our Annual Maintenance Contract (AMC) replaces all of that with a single Prokeep crew, a single WhatsApp number, and a predictable annual price. You call once; the right specialist shows up.
What we handle
AC servicing & repair
Split, central, chiller, FAHU. Quarterly preventive visits under AMC. Emergency dispatch for no-cooling and water-leak calls. Detailed AC page for symptom-specific pricing.
Plumbing
Leak repair, blockage clearing, fixture replacement, water-heater servicing, pressure-test inspections. Major plumbing under Dubai Municipality standards.
Electrical
DB tripping diagnosis, wiring repair, fixture replacement, switchboard work, DEWA-permit-required jobs handled with the right contractor classification.
Handyman
Shelving and wall-mounting, door alignment, lock replacement, hinge adjustment, white-goods installation, curtain rails, picture hanging — the no-specialist-needed work that still needs doing.
Painting
Interior touch-ups, full-villa repaint, tenant-changeover painting (a clean repaint between tenants is the cheapest deposit-protection there is). Dulux, Jotun, Asian Paints to spec.
White-goods repair
Oven, hob, washing machine, dishwasher, fridge, microwave — diagnosis and repair, or recommendation to replace with a transparent comparison.
Annual preventive visits
AMC includes 4 preventive visits per year — AC coil cleaning, plumbing pressure tests, electrical panel inspection, white-goods health check. We catch the failures that would have been claims.
Onboard in four simple steps
Free property assessment + AMC quote
30-minute walk-through. We grade the AC condition, check plumbing pressure, inspect the electrical panel, and quote you an AMC based on real bedroom count and real fixture inventory.
Sign annual contract OR call us for one-off
AMC gets you 4 preventive visits, priority response, discounted call-outs, and predictable budgeting. Pay-per-call works for landlords who want maintenance without the commitment.
Single WhatsApp number, scheduled or emergency
One number for any maintenance need. Tenants call us directly under AMC — included, not extra. You get a monthly summary of all visits and work done.
Dubai-specific notes
Dubai high-rises bring access constraints most other emirates don't: chiller-room access via the owner-association, FAHU shutdowns coordinated with the building's facility team, freight-lift bookings for major appliance deliveries. We have access protocols with the major Dubai OAs (Emaar, Damac, Nakheel) so a same-day AC dispatch doesn't get stuck at the security desk for two hours.
DEWA-permit-required electrical work (anything beyond fixture replacement) is handled under Prokeep's contractor classification; permits are pulled as part of the work scope, not flagged as a surprise afterwards.
AMC or pay-per-call. Both transparent.
— from AED 999/year for a studio, AED 1,199/year for 1BR, AED 1,499/year for 2BR, AED 1,999/year for a 3+BR villa. Includes 4 preventive visits, priority dispatch (<24h), 20% off call-outs, and tenant-direct calling.
— call-out fee from AED 150, waived if work proceeds. Labour from AED 150/hour. Parts at-cost, no markup.
owner-side decisions on white-goods replacement, major structural work, and anything the building's owner-association is contractually responsible for. We tell you which side of that line a job sits before we start.
Everything you'd want to ask
AMC gives you a predictable annual budget, 4 scheduled preventive visits, priority dispatch (under 24 hours for non-emergencies, faster for AC and leaks), a 20% discount on parts and labour for any out-of-AMC work, and a tenant-direct calling line. Pay-per-call is reactive only — no preventive coverage, no priority, no discount. Most landlords with 2+ properties go AMC.
AC not cooling: same-day in Dubai (typically 2–4 hours during operating hours), within 24 hours elsewhere. Water leak: same-day everywhere. Total power outage: same-day everywhere. Non-emergency: 24–48 hours under AMC, 48–72 hours pay-per-call.
Yes — our electrical work is performed under Prokeep's contractor classification with DEWA permits pulled for any work above the threshold that requires one. Permit handling is included in the work quote.
AMC covers white-goods labour (diagnosis and repair). Parts are at-cost. If a white-good is beyond economic repair, we quote a replacement comparison — you decide. Most ovens and washing machines are economically repairable up to year 7–8.
Under standard UAE tenancy law, the landlord covers structural and major-system parts (compressor, geyser element, water tank); the tenant covers consumables and wear-and-tear (light bulbs, filters, door handles). Our AMC contract has a per-incident threshold (typically AED 500) below which we proceed without quoting you; anything above triggers a quote for your sign-off.
Yes — under AMC, the tenant gets the same WhatsApp number you do. We log every call and email you a weekly summary. Outside AMC, we only accept calls from the registered landlord or their authorised property manager.
Yes — we offer maintenance for both long-term and short-term / holiday-home properties. For holiday homes the turnover cadence is different (quicker between-stay checks rather than quarterly preventive visits) and we quote an AMC accordingly. WhatsApp us the property type and we'll outline the right structure.
Anything the building's owner-association is contractually responsible for (lifts, common-area lighting, central-system chillers), structural work (load-bearing wall changes), accidental damage outside of normal wear, and any item explicitly excluded in your AMC schedule. We flag this on the quote so there are no surprises.
Default position: chiller fee (district-cooling consumption) is the tenant's responsibility under most Dubai tenancy contracts, billed directly by Empower/Tabreed/Emicool against the chiller account. Service-charge (the OA's annual charge) is the landlord's. Edge cases vary by building and contract; we flag the boundary in your initial property assessment.
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+971 4 384 8545